Frequently Asked Questions
How long does it take to shoot my videos?
The actual shoot time ranges from 2-4 hours in most cases. It depends on how many people we are interviewing. For the doctor interview plan for 30-45 minutes. Each staff person and testimonial will take about 15-30 minutes each. We will also need the doctor for action shots with each testimonials and that can take 5-10 minutes per testimonial.
How long does it take to edit my videos?
The average time to edit your videos is three weeks, however, we can expedite that if needed.
How can I prepare for the video shoot?
We will interview you, your staff and testimonials. We have a standard list of questions we can email you prior to the shoot. There is no need to write a script or memorize anything. It is best to have a tentative schedule made up prior to the shoot so that we use our time efficiently.
Do I have any input into the editing process?
We will interview you, your staff and testimonials. We have a standard list of questions we can email you prior to the shoot. There is no need to write a script or memorize anything. It is best to have a tentative schedule made up prior to the shoot so that we use our time efficiently.
Will I own the videos?
Yes. We will send you copies of your videos via DropBox and you are welcome to use them however you want. There are NO recurring fees. We do use all client videos for promotional purposes as well.
Will you upload my videos to YouTube for me?
Yes. We will need login information from you if you have your own channel already. If you don’t have your own channel we can set one up for a nominal fee.
When do I pay for my videos?
A 40% deposit is required at the initiation of your contract with us and to reserve your shoot date. The remaining balance is due upon completion of your videos and approval by you.
What types of payment do you accept?
Most of our clients pay us via PayPal. That is our preferred method, however, we also accept checks.